If you wish to cancel your order, please notify us within 24 hours of placing your order by emailing info@mezamstore.com. We will process your cancellation as long as your order has not yet entered processing or shipment.
If your order is already in processing or has been shipped, cancellation is no longer possible. In this case, we kindly ask you to wait until you receive your order and follow our return policy if you wish to return the item.
Refunds for canceled orders (if applicable) will be processed within 5 business days to your original payment method. Please note that certain items, such as custom-made or final-sale products, may not be eligible for cancellation.
For further assistance, feel free to contact our customer support at info@mezamstore.com.